Roanoke: (540) 345-1075  |  Radford: (540) 639-0476

Testimonials

“The personnel at The Carpet Shops have been extraordinarily knowledgeable and helpful over the past fifteen years in assisting Center in the Square with its carpet related projects.  Their pricing, installation, and product quality have all been excellent.  They go beyond all expectations in making the process of selecting wall and floor coverings a pleasure.  Additionally, they stand solidly behind their products and installations.”  James C. Sears, President and General Manager

 

“Thank you so much.  The quality of the carpet and the installation is so impressive.  You all are the best.”  Trisha

 

“Thank you so much for all your help and for the terrific service and product you provided.  Our new carpet looks awesome.”  Sharon

 

“We wanted to thank you for all your patience and work on our floors at our home.  We just got everything painted to match with our new flooring.  The laminate especially looks nice.  We so appreciate you working with us on making our home look like new inside.”  Julia

 

“Ruthie was very helpful choosing the right carpet for our office. They were very accommodating about the schedule we needed our carpet and tile installed on. We have used them for flooring in two locations.” Charlotte

 

“The Carpet Shops came to our rescue after a botched vinyl flooring job and poor service from a big box store. Ruthie and the Carpet Shops staff turned a bad situation into a beautiful floor in short order and just in time for the holidays. Their attention to detail and personal touch made working with them a pleasure. They also handled our carpet installation two years ago with the same professional service. We’ll be using The Carpet Shops for all our future needs to get the job done right the first time.” N. Parks

 

“Thank you so much for the great service and product you provided us with.”  Kay

 

“Thank you for all your help and your crew did a great job on my carpet and vinyl.  We enjoy getting our house returned to normal.”  Jean

 

“The installers were wonderful.  Looks great!   Thanks for all your help.”  Pat

 

“A long overdue thank you for your assistance.  We were finally able to get the house in shape for company.  The family room looks great and is the most comfortable place in the house.  Thanks again for your assistance and professionalism and we hope to work with you again soon.”  Eilen

 

“From my first visit to the Carpet Shops’ show room to the delivery and installation of the carpet, their service and product was exceptional and deserves the highest recommendation and referral.  For some, home decorating is a coveted task while for others it is a dreaded occasion.  Too many choices of color, texture, quality and cost make the decision overwhelming.  Such was my dilemma when replacing carpet for two bedrooms in my condo…but The Carpet Shop and Ruthie Costello made the process painless and even enjoyable.  Ruthie’s knowledge of all the options coupled with her calming sense of humor…and her patience…made the experience very positive.  And the end result beautiful.  I greatly appreciate her tip:  Do NOT skimp on the padding…it will make all the difference!!!  And boy did it.  My carpet feels luxurious to walk on which has received many praises.”  Cheryl